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Computacenter launches cloud offering to reduce risk of cloud service adoption.

Computacenter launches cloud offering to reduce risk of cloud service adoption

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January 2011

First product, C3Mail to provide enterprise-class email, onsite or offsite. Computacenter, Europe's leading independent provider of IT infrastructure services and solutions, today announces Computacenter cloud computing (C3) to offer organisations the ability to adopt the cloud at the right pace, using an optimal blend of onsite and offsite IT delivery models.

The first product in the suite, C3Mail, is designed to reduce the cost and complexity of managing messaging infrastructures and offer organisations the flexibility of dedicated or shared infrastructure, based within their own datacenter or offsite at Computacenter's UK-based facilities.

C3Mail is based on Microsoft's latest Exchange® 2010 release, guarantees 99.9% availability and as Computacenter takes on the complete management of the email service, including full control and ownership of the infrastructure, security, migration, and user administration, the need for third parties is eliminated and results in higher service levels and lower costs.

Neil Muller, Director of Services and Solutions, Computacenter said: "Feedback from our customers shows that business priorities continue to focus on reducing costs, managing change and improving productivity and whilst cloud computing can help with this, there is some reticence over adoption. We believe this caution is due to a number of concerns, including IT assets not being close enough to the organisation, and therefore managed within its governance framework, as well as limited examples of enterprise deployments."

"We understand that organisations don't want to move all their IT to the cloud at once, so our C3 approach is about working alongside companies to develop a pragmatic, step-by-step plan for blended IT service delivery with the assurance of flexible service levels and solid enterprise security. C3Mail is the first step in our cloud offering and will be followed by collaboration and virtual desktop services later in the year."

These concerns over cloud adoption are echoed in a survey of more than 150 IT decision makers in UK enterprises, by research specialists Loudhouse, with key findings including:

Cloud cost confidence marred by concerns
Almost all IT decision makers surveyed (99%) highlighted concerns around the risk, service levels or functionality of the cloud, despite 75% feeling confident that it can help streamline costs. 91% believe that cloud can support their organisation by easing headaches around infrastructure upgrades, management and delivering more for less. This indicates a clear need to take a considered approach to the cloud, mitigating any perceived risks and reassuring organisations that they can still have access and control over their data.

As well as understanding that cloud can support their organisation at a general level, most companies believe that email is one of the best cloud technologies to adopt first. 55% of companies agreed that their company was most likely to see strong benefits from cloud email over other cloud technologies, with 70% anticipating that their organisation will be using email in a private cloud within the next three years.

Muller concludes: "Our approach is to focus on tried and tested methods to ensure the best value for our customers and we use our Shared Services Factory to capture the key elements of our most successful projects to help achieve this, as well as drive continuous improvement. Our C3 offering draws on this approach to give companies the confidence that the cloud will work for their needs."

"We believe the cloud is a very important element of IT service delivery and have come up with an offering that takes into account a customer's need to move to the cloud at their own pace via dedicated on premise private clouds or through shared public cloud services. Cloud will no doubt transform the way that organisations consume their IT and we are looking forward to helping organisations get the most out of this technology in combination with existing delivery models."

C3Mail is supported by Computacenter's extensive mail experience; it currently manages 1.2m mailboxes per annum, handles approximately 150,000 mailbox migrations each year and has over 300 Microsoft certified systems engineers.

C3Mail is available immediately.



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For further information, please contact:

Alex Brooks / Kate Mills
Rocket PR
computacenter@rocketcomms.net
08453 707 024

Tessa Freeman
PR Manager
tessa.freeman@computacenter.com
+44 (0) 7801 452076