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Home Services Consult And Change Dynamic Datacenter Infrastructure Automation & Orchestration

Infrastructure Automation & Orchestration

Through intelligent IT process automation, Computacenter helps companies reduce costs, improve service availability and increase business agility.

A service component of our Dynamic Datacenter solution.

What we do

Computacenter provides a series of solutions for standardising, simplifying and automating systems management processes to drive down cost and increase service levels. These include:

• Self Service Infrastructure: Automate the entire process of infrastructure lifecycle management, from request to authorisation, deployment, configuration, renewal, archive and disposal.
  
• Automated Provisioning: Automatically provides new infrastructure capacity according to pre-defined policies.
  
• Application Release Management: Reduce time to value by automating the process of moving applications between stages of the application development cycle.
  
• Closed-Loop Change Management: Ensure system changes are properly managed and unauthorised changes are automatically remediated according to defined build standards.

How it helps

Service Level Improvement: As human error accounts for approximately 70% of systems outages, automating systems management processes can dramatically improve systems availability.

Reducing operational support costs: Automating systems management processes can free up valuable IT resources, allowing IT staff to concentrate on delivering business value, rather than simply 'keeping the lights on'. Recent industry research indicates that 60% of IT budgets are spent on labour costs, but 85% of IT management tasks are mundane and can be automated. Automating these activities can reduce costs dramatically.

Improved Business Agility: Automating the process of deploying new infrastructure can reduce the time to market for new IT applications and products, improving business agility.

Why we are different

Computacenter has considerable knowledge and experience of deploying infrastructure management and monitoring tools. These, coupled with our long history of managing our customers' IT environments, gives us the right credentials for deploying Infrastructure Automation and Orchestration solutions.

We have the experience, skills and flexible methodology that enable us to deploy the right solution and appropriate tools into your estate, regardless of your infrastructure components. We frequently integrate existing technologies to deliver broader benefits, rather than merely recommending investment in new technologies.

Computacenter is acknowledged by customers and vendors alike as being a market leader in deploying automation & orchestration technology,due to our proven track record of delivering integrated end-to-end solutions.

Where we have done it

A large logistics customer asked Computacenter to help increase their efficiency in datacenter management. The customer's key technical requirements were:

• Remote provisioning of datacenter environments
  
• Validation of information held in the CMDB
  
• Automated shut down and start up of the datacenter environment
  
• Automated approach for checking server compliance with known standards
  
• Automation to resolve frequently generated repetitive incidents

Computacenter deployed Opalis' Integration Server to provide IT process automation alongside BladeLogic server automation. These tools were integrated with the customer's existing HP Service Desk solution.
Computacenter's solution has provided the customer with the following benefits:

• Greatly reduced time and cost associated with datacenter deployment
  
• Reduced costs and risks through the elimination of human error
  
• Greatly improved collaboration between departments for faster service
  delivery
  
• A much improved availability of IT services

The customer is now completely self-sufficient in creating new process automation workflows across all areas of their IT infrastructure.