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Home Services Consult And Change Unified Communication And Collaboration Mobile Worker

Mobile Worker

Empowering an organisation's mobile workforce with the information they need anywhere, on any device.

A service component of our Unified Communication & Collaboration solution.

What we do

Computacenter can design and deploy an end-to-end mobile solution for each customer that encompasses the client's device, mobile operator selection, network connectivity and infrastructure integration.

As part of our role-based approach to mobile computing, we:

• Examine the roles within the organisation which would deliver best returns from mobile computing
  
• Determine the information sources used by those roles
  
• Consider how the business process or way of working could be adapted to maximise benefits
  
• Define the mobile worker approach with the customer as part of a strategy workshop
  
• Delivery solution
  

By applying trusted methodology and using our own strategic partner community, we have successfully managed the design, implementation and support of many mobile solutions. These have ranged from mobile email and PIM (personal information management) solutions for executives, enabling mobile access to secure data environments for police officers, and improving productivity of a mobile workforce through field force enablement solutions.

How it helps

Increasing productivity
The Mobile Worker solution will empower an organisation's workforce by providing them with the information they need to better collaborate and communicate, both inside and outside their organisation, wherever they are.

Mitigating risk
Managing a diverse set of technology and business partners, either new or existing, can present a considerable challenge when addressing the requirements of a mobile solution. By managing the technology partners on behalf of the customer, Computacenter can reduce the risk burden of a project.

Reducing cost
By using a role-based approach to the mobile solution design, Computacenter can help organisations realise the benefits of a streamlined infrastructure.

Improving scalability
Computacenter can help organisations select a mobile solution that adapts as components change, without an adverse effect on the accessibility of people and information.

Why we are different

Strong partnerships
Computacenter combines best-of-breed technology with service excellence to deliver a robust yet agile solution for our customers. By managing the day-to-day project, we enable our customers to focus on their core business.

Core Expertise
Mobility is a natural extension of the IT infrastructure. It requires the same disciplines and considerations that are crucial to implementing and managing an IT infrastructure, which is Computacenter's core business.

360 Degree Mobile Lifecycle Approach
The technology components of a mobile solution will change rapidly and evolve over time. It is therefore important that the solution meets the requirements of the user regardless of the components used at any point in time. To achieve this, Computacenter employs a complete mobile lifecycle approach to ensure that the required service is available to the users when needed, and that the solution and services can accommodate the inevitable changes of technology over time.

Where we have done it

AEGON
AEGON is one of the world's largest life insurance and pension companies. Its businesses serve millions of customers in over 20 markets throughout the Americas, Europe and Asia.

Computacenter designed and implemented a secure remote access solution, with perimeter security and RSA two- factor authentication for their mobile staff. Improved access to investment information means that staff can manage funds more effectively, increasing profitability for both AEGON and its customers.